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Terms of Service (End User License Agreement)

Last Updated: February 25, 2026

1. Acceptance of Terms

By downloading, installing, accessing, or using MyPattern (the "App"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use the App.

The App is owned and operated by ST14 X AS ("Company," "we," "us," or "our").

Address: Gamleveien 9, 1053 Oslo, Norway

Contact: hello@mypattern.app

2. Description of Service

MyPattern is a mobile application that provides personalized sound programs, educational content, guided audio exercises, and progress tracking to help users improve focus, relaxation, and auditory comfort. Features may change over time.

3. Eligibility

You must be able to form a binding contract in your jurisdiction to use the App. The App is not intended for children under 16 years of age.

4. Account Registration and Access

Some features may require creating an account or using an access method we provide. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your device and account and for all activity that occurs through your device or account.

5. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the App for your personal, non-commercial use on devices you own or control, as permitted by the applicable platform's terms and conditions (e.g., Apple Media Services Terms, Google Play Terms of Service) and these Terms.

6. Restrictions

You may not, and you agree not to assist others to:

  • Copy, modify, or create derivative works of the App except as permitted by law
  • Reverse engineer, decompile, or disassemble the App, except where permitted by law
  • Circumvent or attempt to circumvent security or access controls
  • Use the App in a way that violates applicable laws or regulations
  • Interfere with or disrupt the App's operation, networks, or servers
  • Attempt to gain unauthorized access to the App or related systems

7. Disclaimer and Safety

The App is provided for general informational and lifestyle purposes only. It is not intended as a substitute for professional advice of any kind.

If you experience any discomfort while using the App, please discontinue use.

Do not use the App during activities that require your full attention (e.g., driving, operating machinery) if the audio content may distract you.

8. Subscriptions, Payments, and Cancellation

Some features may require a paid subscription ("Subscription"). Subscription options, pricing, and duration will be presented in the App before purchase.

App Store Purchases:

For purchases made through the Apple App Store or Google Play Store, payment, subscription management, cancellation, and refunds are handled entirely by the respective platform in accordance with their policies.

Web-Based Purchases:

For purchases made through our website, Paddle.com is the Merchant of Record. All payment processing, refunds, and cancellations for web-based purchases are handled by Paddle in accordance with Paddle's Terms and Conditions.

9. Refund Policy

App Store Purchases:

Refunds for purchases made through the Apple App Store or Google Play Store are handled by the respective platform. Please contact Apple or Google directly to request a refund.

Web-Based Purchases (Paddle):

If you are a consumer, you have the right to cancel your purchase within 14 days without giving any reason. To exercise this right, please contact Paddle at paddle.com/contact before the expiration of the 14-day period.

Your right to cancel does not apply to Digital Content that you have started to download, stream, or otherwise acquire.

All refunds for web-based purchases are provided at the sole discretion of Paddle, in accordance with Paddle's Terms and Conditions. This does not affect your statutory rights as a consumer.

10. Third-Party Services

The App may integrate third-party services (for example, analytics, hosting, or payment processing). Your use of those services may be subject to their terms and policies. We are not responsible for third-party services.

11. Intellectual Property

The App and all associated content, features, and functionality are owned by Company or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the App or its content except the limited license described in these Terms.

12. Privacy

Your use of the App is also subject to our Privacy Policy: https://mypattern.app/privacy

13. Disclaimer of Warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement.

14. Limitation of Liability

To the maximum extent permitted by law, in no event will Company be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, use, or goodwill, arising out of or related to your use of (or inability to use) the App, even if Company has been advised of the possibility of such damages.

To the maximum extent permitted by law, Company's total liability for all claims arising out of or related to the App will not exceed the amount you paid to Company (if any) for the App and/or Subscription in the 12 months preceding the event giving rise to the claim, or USD $50, whichever is greater.

Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable mandatory law (including Norwegian consumer protection law regarding gross negligence).

15. Indemnification

You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App or your violation of these Terms.

16. Termination

We may suspend or terminate your access to the App at any time if we believe you violated these Terms or if required by law. Upon termination, the license granted to you ends immediately.

17. Changes to Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable notice (for example, via an in-app notice). By continuing to use the App after the effective date of the updated Terms, you agree to be bound by the updated Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the courts located in Oslo, Norway, unless mandatory consumer protection laws provide otherwise.

18a. Binding Arbitration and Class Action Waiver (United States Users Only)

If you are a resident of the United States:

(i) Binding Arbitration: You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the App shall be settled by binding individual arbitration, and not in a court of law. You acknowledge and agree that you and the Company are each waiving the right to a trial by jury.

(ii) Class Action Waiver: You and the Company agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.

This section does not apply where prohibited by applicable law.

19. Apple-Specific Terms

You acknowledge and agree that:

  • These Terms are between you and Company, not Apple Inc. ("Apple").
  • Apple has no obligation to furnish any maintenance and support services with respect to the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any). To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App.
  • Apple is a third-party beneficiary of these Terms and may enforce these Terms against you as a third-party beneficiary.

20. Export Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

21. Account Deletion

You have the right to request deletion of your account and associated data at any time. To request account deletion, please follow these steps:

  1. Send an email to hello@mypattern.app with the subject line "Account Deletion Request"
  2. Include your account email address or access code in the email
  3. We will verify your identity and process your deletion request within 30 days

Data That Will Be Deleted:

  • Your account profile (name, email, display name)
  • Assessment responses and quiz data
  • Personalized sound settings and frequency data
  • Progress tracking data (sessions, streaks, daily tasks, volume ratings)
  • App settings and preferences
  • Device tokens and authentication data

Data Retention:

We may retain certain anonymized, aggregated data for analytics and service improvement purposes. Additionally, we may retain transaction records (payment information) as required by law for financial record-keeping purposes, typically for 7 years as required by Norwegian accounting regulations.

Once your account is deleted, you will lose access to all app features and data. This action cannot be undone. If you have an active subscription, please cancel it separately through your app store (Apple App Store or Google Play Store) before requesting account deletion.

22. Contact Us

If you have any questions about these Terms, please contact us at hello@mypattern.app.