Last Updated: January 21, 2026
By downloading, installing, accessing, or using Tinnitus Relief – MyPattern (the "App"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use the App.
The App is owned and operated by ST14 X AS ("Company," "we," "us," or "our").
Address: Gamleveien 9, 1053 Oslo, Norway
Contact: hello@mypattern.app
MyPattern is a mobile application designed to help users manage tinnitus symptoms through educational content and guided audio-based exercises (including masking and/or notch-based audio sessions), personalization features, and progress tracking. Features may change over time.
You must be able to form a binding contract in your jurisdiction to use the App. The App is not intended for children under 16 years of age.
Some features may require creating an account or using an access method we provide. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your device and account and for all activity that occurs through your device or account.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the App for your personal, non-commercial use on Apple-branded products you own or control, as permitted by Apple's media services terms and conditions and these Terms.
You may not, and you agree not to assist others to:
The App is provided for general informational and wellness purposes only and does not provide medical advice. The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
You should consult a physician, audiologist, or other qualified healthcare provider regarding tinnitus, hearing loss, or related symptoms. Do not disregard professional medical advice because of information provided by the App.
Stop using the App and seek medical advice if you experience pain, worsening symptoms, dizziness, or any adverse reaction. If you believe you may be experiencing a medical emergency, call local emergency services immediately.
Some features may require a paid subscription ("Subscription"). Subscription options, pricing, and duration will be presented in the App before purchase.
Payment is charged to your Apple ID account at confirmation of purchase.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours prior to the end of the current period.
You can manage or cancel subscriptions in Apple ID settings (subscription management in the App Store).
Refunds are handled by Apple in accordance with Apple's policies.
Web-Based Purchases:
For purchases made through our website (web-based purchases), we offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date. No questions asked.
To request a refund for a web-based purchase, please contact us at hello@mypattern.app with your purchase details. Refunds will be processed to the original payment method within 5-10 business days.
The App may integrate third-party services (for example, analytics, hosting, or payment processing). Your use of those services may be subject to their terms and policies. We are not responsible for third-party services.
The App and all associated content, features, and functionality are owned by Company or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the App or its content except the limited license described in these Terms.
Your use of the App is also subject to our Privacy Policy: https://mypattern.app/privacy
To the maximum extent permitted by law, the App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement.
To the maximum extent permitted by law, in no event will Company be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, use, or goodwill, arising out of or related to your use of (or inability to use) the App, even if Company has been advised of the possibility of such damages.
To the maximum extent permitted by law, Company's total liability for all claims arising out of or related to the App will not exceed the amount you paid to Company (if any) for the App and/or Subscription in the 12 months preceding the event giving rise to the claim, or USD $50, whichever is greater.
You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App or your violation of these Terms.
We may suspend or terminate your access to the App at any time if we believe you violated these Terms or if required by law. Upon termination, the license granted to you ends immediately.
We may update these Terms from time to time. If changes are material, we will provide reasonable notice (for example, via an in-app notice). By continuing to use the App after the effective date of the updated Terms, you agree to be bound by the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the courts located in Oslo, Norway, unless mandatory consumer protection laws provide otherwise.
You acknowledge and agree that:
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
You have the right to request deletion of your account and associated data at any time. To request account deletion, please follow these steps:
Data That Will Be Deleted:
Data Retention:
We may retain certain anonymized, aggregated data for analytics and service improvement purposes. Additionally, we may retain transaction records (payment information) as required by law for financial record-keeping purposes, typically for 7 years as required by Norwegian accounting regulations.
Once your account is deleted, you will lose access to all app features and data. This action cannot be undone. If you have an active subscription, please cancel it separately through your app store (Apple App Store or Google Play Store) before requesting account deletion.
If you have any questions about these Terms, please contact us at hello@mypattern.app.